Building the Future of AI Governance at Velatir – North America

At Velatir, we’re transforming the way businesses in North America integrate AI by combining cutting-edge technology with a steadfast commitment to transparency, accountability, and human oversight. Our mission is simple: empower organizations to harness AI responsibly—ensuring that technology enhances, rather than replaces, human decision-making.

We’re looking for a proactive, client-focused Account Manager to serve as the key link between our innovative AI governance solutions and the success of our North American clients. In this role, you’ll nurture and expand client relationships, ensuring our solutions deliver real business value while helping clients navigate complex regulatory and ethical challenges in AI. If you’re passionate about building lasting partnerships and thrive in a dynamic, fast-paced environment, we want to hear from you.

What Makes Us Different?

At Velatir, we operate at the intersection of AI, ethics, and regulation, ensuring that innovation and accountability go hand in hand. As part of our team, you’ll play a pivotal role in shaping the future of responsible AI across industries—including healthcare, finance, and human resources—throughout North America.

We are a remote-first company, offering flexibility to work from anywhere in North America while collaborating with a diverse, international team that is passionate about ethical AI solutions.

Your Role as Account Manager – North America

Manage and Grow Client Relationships:

• Serve as the primary point of contact for your assigned North American accounts.
• Ensure clients receive exceptional service and maximize the value of our AI governance solutions.

Understand and Address Client Needs:

• Develop a deep understanding of client business objectives and regulatory challenges in AI.
• Provide tailored solutions that drive success.

Drive Customer Success:

• Work closely with product, marketing, and support teams to ensure a seamless client experience.
• Continuously refine our offerings based on client feedback.

Identify Expansion Opportunities:

• Recognize and pursue upsell and cross-sell opportunities that align with client goals.
• Contribute to both client growth and Velatir’s market expansion in North America.

Represent Velatir in the Industry:

• Act as a trusted advisor and brand ambassador at industry events, webinars, and client meetings.
• Strengthen Velatir’s presence as a leader in AI governance across the North American market.

Monitor and Optimize Client Success:

• Use data-driven insights and KPIs to enhance client satisfaction, retention, and engagement.

Skills and Experience

• Proven Experience: 3+ years in account management, customer success, or client-facing roles—preferably in SaaS, AI, or compliance-driven industries.
• Client-Centric: Strong ability to build and maintain long-term relationships based on trust and value creation.
• Industry Knowledge: Familiarity with AI governance, compliance (GDPR, AI Act, US regulations), and emerging AI trends is a plus.
• Exceptional Communication: Ability to clearly explain complex AI concepts to both technical and non-technical audiences.
• Strategic & Results-Oriented: Ability to anticipate client needs and develop strategies that drive measurable business outcomes.
• Negotiation & Sales Acumen: Experience managing renewals and identifying opportunities to expand client partnerships.

Why Join Velatir?

• Mission-Driven Impact – Play a pivotal role in helping businesses navigate responsible AI governance.
• Fast-Growing Startup Culture – Be a key contributor in an agile, high-growth company where your ideas matter.
• Remote-First Flexibility – Work from anywhere in North America while collaborating with a global team.
• Career Growth & Competitive Compensation – Benefit from a competitive salary, performance incentives, and opportunities for career advancement.

How to Apply

If you’re excited about driving client success, forging lasting partnerships, and shaping the future of AI governance, we’d love to hear from you.

Submit your resume and a cover letter explaining why you’re the perfect fit for the Account Manager – North America role at Velatir.

Ongoing Applications Accepted – Apply anytime.

Velatir is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.