Building the Future of AI Governance at Velatir

At Velatir, we’re transforming the way businesses integrate AI by combining cutting-edge technology with a steadfast commitment to transparency, accountability, and human oversight. Our mission is simple: empower organizations to harness AI responsibly—ensuring that technology complements, rather than replaces, human insights.

We’re looking for a proactive, client-focused Account Manager to be the key link between our innovative AI governance solutions and the success of our clients. In this role, you’ll nurture and expand client relationships, ensuring our solutions deliver real business value while helping our clients navigate complex regulatory and ethical challenges in AI. If you’re passionate about building lasting partnerships and thrive in a dynamic, fast-paced environment, we want to hear from you!

What Makes Us Different?

At Velatir, we’re a mission-driven company operating at the intersection of AI, ethics, and regulation. As part of our team, you’ll help create a future where innovation and accountability go hand in hand. Our diverse, remote-first team spans multiple countries, united by a shared commitment to building human-centric AI solutions across industries—from healthcare and finance to human resources. Here, your work will directly impact how businesses implement and manage responsible AI practices.

Your Role

As an Account Manager at Velatir, you will:

• Manage and Grow Client Relationships:
  Serve as the primary point of contact for your assigned accounts, ensuring clients receive outstanding service and derive maximum value from our AI governance solutions.
• Understand and Address Client Needs:
  Develop a deep understanding of each client’s business objectives and challenges, tailoring solutions and strategic recommendations that drive their success.
• Drive Customer Success:
  Collaborate with internal teams—including product, marketing, and support—to ensure a seamless experience for clients and to continuously refine our offerings based on their feedback.
• Identify Expansion Opportunities:
  Recognize opportunities to upsell and cross-sell additional services that align with client needs, contributing to both client growth and Velatir’s overall success.
• Represent Velatir Externally:
  Act as a trusted advisor and brand ambassador at industry events, webinars, and client meetings, reinforcing Velatir’s reputation as a leader in responsible AI governance.
• Monitor and Optimize:
  Utilize data-driven insights and key performance indicators (KPIs) to evaluate account performance and implement strategies that enhance client satisfaction and retention.

Skills and Experience

• Proven Experience:
  3+ years in account management, customer success, or related client-facing roles, ideally within tech, SaaS, or AI-driven industries.
• Relationship Builder:
  A strong track record of developing and maintaining long-term client relationships, with an ability to foster trust and drive mutual success.
• Industry Savvy:
  Familiarity with the AI landscape, including emerging trends and regulatory frameworks, is a plus.
• Exceptional Communication:
  Ability to articulate complex ideas clearly and persuasively, both in writing and in person, to a diverse range of stakeholders.
• Strategic and Results-Oriented:
  Capable of thinking critically about client challenges and developing tailored strategies that deliver measurable business outcomes.
• Negotiation Skills:
  Demonstrated ability to negotiate renewals and identify upsell opportunities that benefit both clients and the company.

Why Velatir?

• Mission-Driven Impact:
  Join a company dedicated to shaping the future of responsible AI. Your work will have a direct influence on how businesses balance innovation with ethical oversight.
• Dynamic Startup Culture:
  Be a key player in a fast-growing, agile team where your ideas matter and collaboration is at the heart of everything we do.
• Global, Remote-First Environment:
  Enjoy the flexibility to work remotely within the European Union or from our hybrid locations in Odense/Copenhagen while collaborating with a diverse, international team.
• Competitive Compensation and Growth:
  Benefit from a competitive salary, comprehensive benefits, and ample opportunities for career advancement as Velatir continues to scale.

How to Apply

If you’re excited about driving client success, forging lasting partnerships, and playing a pivotal role in the future of responsible AI, we’d love to hear from you! Please submit your resume along with a cover letter that explains why you’re the perfect fit for the Account Manager role at Velatir.

This job is accepting ongoing applications, and there is no application deadline.

Velatir is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.